Buyer Beware -
Best Gamestop around!!! Excellent staff!!! Very knowledgeable and friendly!!!
looked online found a used 80g ps3 at this location for my kids xmas gift drove down picked it up on 11/22 on xmas day she opens it up we plug it in, in 5 min the game starts skipping so we put a brand new game in same thing with in a 1/2 hour of game play the system was dead. The remote never held a charge still does not . And of course it was past its 30 day warranty. I now have a nice 80 dollar paper weight. Ended up buying a used one off of craigslist xmas day for a pretty penny.
The staff was really accommodating, but the fact that I invested 2.5hrs driving to and fro to make a simple purchase is deflating.
I purchased a RockBand kit for my Xbox one here. Everything worked but the drum kit. I attempted to reach out to the warranty people (third party) for about a week but was unable to get ahold of anyone. I called the store and worked with the manager Chico. A+ customer service!! Chico let me bring in my drum set and replaced it with a brand new one.
So on the third visit, we hooked up, and played it for 30mins...
If you are focused on "Refurbished" be sure to test it in store before ever leaving. And if that involves only powering it up, it will save you a few trips. Refurbished is a loose term, and really involves them boxing it up and cataloging it in the network.
Chico is great helping find what you need
Took it back and got another "Promise you I tested it right after we hung up" was the line I got. We drove home again - TOTAL FAILURE.
Great selection of games and accessories
We purchased a Xbox 360 for nostalgic reasons, and brought it home and it stunk of nicotine. It powered up, and went to "Red Ring" in 20mins.
They dont check used systems !!
Gamestop is a US Electronics Store based in Huntersville, North Carolina. Gamestop is located at 9815 Sam Furr Rd D, Huntersville, NC 28078, USA.
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