I never thought the owner would allow his promise and good word be manipulated in a punitive, vindictive way, but that's what happened. In September 2015, after my cat was attacked by a dog, owner Tom called to inform me he would put her to rest and mail her remains home to me. He was very kind and showed great compassion. 8 months later I saw Tom and Donna in public and when I asked about her he said "he would check into it". After an entire year had passed my emails pleading the management to locate and return her was met with a sociopathic punitive response, adding immeasurable suffering to the most painful time of my life. I have never been so hurt or felt so betrayed as I did by the betrayals from Lake Cross. After 14 months my cat was returned without even so much as an apology. It was completely unfair how I was treated by Lake Cross staff , even though I can finally forgive them.
Each and every staff member is friendly and professional. The technicians and doctors treat my canine as if he's their own. They demonstrate a genuine care and concern for my little guy's well being. And they do this without being pushy upselling me on products and services. I love this vet and strongly recommend!!
The entire staff, vets, techs, and front office make you feel welcomed and valued. Our kitties have been patients at this practice for 10 years and we wouldn't go anywhere else. Great quality care. I really like the quarterly cats only days.
The facility is very clean and inviting. Even better the staff is incredibly kind and knowledgeable. I feel confident my dog is getting the best care here.
I was SO nervous to drop my fur baby off for a teeth cleaning and the vet tech + doctor both gave me such reassuring information to help calm my nerves about the Anesthesia process. (I have a 5.6 pound toy Pomeranian so I was super nervous because of her size). She was done quickly and was doing so well, after! It was a great experience and I highly suggest them .:)
Lake Cross Veterinary Hospital is a US Dentist based in Huntersville, North Carolina. Lake Cross Veterinary Hospital is located at 106 Parr Dr, Huntersville, NC 28078, USA.
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